How to Access All Your Materials
Click on “My Account” and login with your email address or username and the password you created at checkout. You can click on “Lesson Book Downloads” for the Lesson Book PDFs, or select “Online Materials and Activities” for the online activities, additional PDFs, MP3s, etc.
As a teacher, can I purchase levels for multiple students?
Yes! Once you have created your own account, you can order as many copies as you like, for as many students as you need, all at once! You can even stock up on levels and assign them to students any time in the future (with no expiration)! For more information, see How to Order & Manage Students.
I’m a teacher and I made purchases for my students. How can they access the Lesson Book PDF and Online Activities?
If you made the purchase for the student, the parent and student will receive an email with their username and a link to login. For more information, see the How to Order & Manage Students page.
At checkout, why does it say a parent’s email must be used?
The website considers each email address to be an individual “user.” It keeps track of the student’s progress with the activities, stores their answers, etc. Siblings must each have their own account, using a second parent email address. For families with multiple siblings, there is a special feature (“Add/Edit a Family”) that can be used to register multiple siblings using the same parent email address.
How do I log in to view my orders and access my materials?
After you place your order, you will be emailed a receipt (from “Interactive Piano Method”). The receipt contains a link to download the Lesson Book PDF, plus a link to access the Online Materials and Activities.
→ If it is your first order at carolmatzpiano.com, you will also receive an email that contains your username, as well as a link to log into your account.
→ Once logged in, you can access all the Online Materials and Lesson Book PDF anytime by going to carolmatzpiano.com and clicking on “My Account” (in the upper right).
What should I do if I can’t find the emails containing my login or the links to access the materials?
→ Be sure you are checking the same email address that was used to create the account.
→ Please CHECK YOUR SPAM OR JUNK FOLDER!
→ NOTE: if you’re using Gmail, check under the “Promotions” tab. Also, if you click “More” on the left-hand column, you will see a Spam folder.
What should I do if I forgot my password?
Go to “My Account” and when prompted to log in, enter your email address or username, and click “Lost your password?” Students or parents can also do this at any time.
NOTE: Students who are registered as part of a multi-sibling family (using the same email address) cannot use this feature. In this case, the student’s teacher should be contacted for the lost or forgotten password.